Frequently Asked Questions

With a real jukebox, in return for a gold coin you hear music play and you hear it straight away. Similarly, Jukebox allows your small weekly donation to have immediate effect in funding our projects.

The money is taken either by direct debit from your bank account or credit card (as directed by you) every four weeks. This is an entirely automated process, so once you have signed up you do not need to do anything. The payments are securely taken through an online payment gateway created by an Australian company called eWay. For more information about how that works, please go to www.eway.com.au.

Your donations will be taken out on Mondays, every four weeks, with the specific dates depending on the date which you signed to Jukebox.

Not currently. The 40K Home Foundation Incorporated has not yet received Deductible-Gift Recipient (DGR) status from the Australian Tax Office (ATO). The organisation has income tax exemption with the ATO, but due to the necessary checks on new organizations, the ATO will not issue DGR status until overseas development organizations have been in existence for more than three (3) years, and have a proven record in international development. The 40K Home Foundation only celebrated its third birthday in October 2008 and is currently working with a leading Australian Law Firm, Freehills, in submitting its application for DGR Status.

Yes. Our jukebox receipts are sent annually, in July. Please ensure that your details are updated so we can ensure you receive your receipt.

You can cancel from Jukebox by sending an email to jukebox@40khome.org, with the following details:
To: jukebox@40khome.org
Subject: Cancellation
Body: - Name
-Email
-Phone
So that we do not deduct any further funds, please give us fourteen (14) business days notice before your billing date.

There is a minimum commitment period of three billings (12 weeks) if you sign up to Jukebox. After this minimum period, you can cancel anytime by sending an email to jukebox@40khome.org. The details of cancelling are provided in the previous FAQ question.

If your financial circumstances change and you are unable to make your jukebox donations temporarily please contact us as soon as possible by emailing jukebox@40khome.org, otherwise we will incur a chargeback fee from the bank.

You can regularly donate up to $10 a week according to the options on the website. If you would like to donate more, please contact jukebox@40khome.org with details of how much you would like to increase it by.

To update contact details, please email jukebox@40khome.org with any updated details. For details that you may not feel comfortable providing in an email, please give us a call on (02) 9221 4030

Yes you can. Simply provide the details of the gift recipient as the donor on the application forms. Please remember that the minimum subscription period for Jukebox is three billings (12 weeks), lasting till the expiry date of your credit card or indefinitely if donating by direct debit or your bank account. Also, please email jukebox@40khome.org stating that you have purchased a gift subscription so that we can send a receipt to you, and also if you would like the gift subscription to continue for a definite period of time.

Your regular donation will initially go towards completing 40K's maiden project in Bangalore. You can see more about it here. The 40K Home Foundation strives to operate efficiently and to minimise fundraising and administration costs. Our recent figures state that we spent 89.7% on program activities and 10.3% on administration and fundraising costs.

After the completion of the first project, The 40K Home Foundation will look towards completing more projects. Details of future projects will be available at a later date.

The online donations area of The 40K Home Foundation website is fully secure. All these pages are encrypted using 128-bit SSL before transmission. Also, your details and any information which you provide to us will be kept confidential. To see our security and confidentiality policy click here.

Yes you can. Please email jukebox@40khome.org with your interest to volunteer.